So my 7:00 PM flight hasn’t boarded yet. The time on the display has jumped from 7 PM to 8 PM to 10 PM and none of the five employees currently standing at the counter knows why. They didn’t even notice it jumped to 10 PM until I asked. This was all within 10 minutes of them telling us we’d be boarding in five minutes…
They aren’t even sure if the pilots have left St. Louis (the plane is here). This doesn’t even factor in the fact that this gate closes at 8 PM so there shouldn’t be any way it’s actually leaving from this gate.
Wait! It just totally fell off the display now, and they can’t tell me why (“it’s okay” they said).
7:35 PM Update: So they just bumped us to another gate. They’ve got pilots going to LaGuardia (I’m at JFK) who will then shuttle over to here to fly us away. Guesstimate is about 9 PM but maybe as late as 10 PM. I’m usually pretty patient with this stuff, but I’ve been up since 9:45 PM Michigan time yesterday and we headed out to the airport at 11 PM Michigan time (maybe I slept 1.5-2 hours) and I’m beat.
So Delta totally screwed us.
It took them over three hours to decide to finally cancel our flight. That’s three hours after it was scheduled to depart, that’s not even factoring in that they had to have some idea before the flight was even supposed to leave. We had a plane but no …