So I've complained before about my long route to JFK airport in NY from Detroit (via Atlanta). So today I took a trip out to the airport (DTW) to see what Delta could do for me. Janine was very helpful, I find they are way more helpful in person than on the phone (plus they print you out your ticketing information, which I like). We had pretty much narrowed my best options down to going to NY the day before and spending the night (which is an option I would have considered). So we canceled the tickets and then realized that my tickets were bought in a way that she couldn't substitute them (actually I think she could have but it would have been only $12 credit). But then she had a problem rebooking the original flight. So we (she) called somewhere else, three somewhere else's actually, but she finally got someone to answer and they fixed me right up! I failed that mission but it was worth a drive on a nice day (and $5 for parking). I'll bug the travel group once more (maybe twice) and see if I can get someone there to fly me in the day before.
Plus I ran into a guy from high school, I actually recognized him but had to read the name tag to be sure. I think he graduated two ears before me it took us a few, but we figured out that we knew each other from yearbook. So I got to chat with him for a few minutes while waiting for Janine.
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