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Third Time’s the Charm!

Written By: Gary on May 19, 2007 No Comment

So I’m at McDonald’s and I want my regular order, a number 3 combo (Quarter Ponder, Fries, Soda); so I order a “number 3, no pickle, no mustard” slow and articulated but as usual they have to ask me again what it is that I want. I don’t understand how they don’t get it the first time, it’s a limited selection of items that I can order even if I slur my voice someone should be able to figure it out, it’s not like I ordered an iPod with a side of onion rings. But that’s actually not my complaint today, she did get it correct and processed that part of the order quickly and accurately.

So they hand me my order, while the QP box has the “no pickle, No mustard” tag on it there is an excessive amount of mustard on the box which lets me know to check before I bite. Sure enough there’s mustard on it (maybe pickle too). So I sent it back. Minutes later I get another one, with pickle and mustard. So I send it back, it’s easily 5 minutes more until I get a correct sandwich. They did give me fresh fries (the first order was better than delicious) and offer me a pie (but they didn’t have apple so I passed). They handed the final order to me in a togo bag, was that a hint?

How much money (food and staff time) did they waste trying to make this sandwich correctly? We’re not even factoring in my time wasted and the fact that this is the most expensive McDonald’s around here.

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