Technical Problems
There are web problems with my host 1 and 1 which is causing 404 errors, these are not my fault, but they are affecting you. I'm sorry for that...
I love my web host 1and1 but what I hate is they have no kind of status page that customers can look at to see what problems are happening with the network. If they just had a page where they could list something like "many customers are having 404 problems and it may take hours (or days) to fix it" I'd be happy (not if it happened all the time). Then I wouldn't waste time checking on it (on the chance it is my fault) or bather calling them (or waiting on hold). It seems like customer service common sense to me...
Read or leave comments (or trackbacks/pings)Posted by Gary on Thursday at 4:20 PM on March 15, 2007.
Related categories: customer service, web sites
Thanks for the 1 comments/trackbacks from: Omni
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